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Technology is a lifeline for Syrian refugees

Your smartphone may be a necessity. To the Syrian refugees, they are a lifeline.

The Syrian migrants that are fleeing their homeland for a better and safer life in Europe are facing a difficult task to find security and comfort for their families. One place where they have assistance is with the use of technology. The refugees have been using mapping, social media and messaging applications to aid their journey out of Syria through to safer European countries. The migrants use their smartphones as a lifeline to help them on their travels and even find suitable accommodation.

Keeping in Touch

The refugees have been using free messaging tools such as Facebook Messenger, WhatsApp and Viber to keep in touch with their families back home. The migrants have been contacting their loved ones to tell them that they are safe and informing them of their next destination. Social media and messaging applications are a vital source for the refugees to communicate with each other, but more importantly to let their families back home know that they are safe.

Getting around

Mapping services such as Google Maps are constantly used by the refugees to help them navigate. The migrants get all their directions from these services to help them reach safer countries such as Austria, Hungary and Germany and move further away from the troubles in Syria. Their smartphones are vital for them to travel through these countries.

Finding Accommodation

Germany has created a service called Refugees Welcome, which is an ‘AirBnB’ type service to help refugees find accommodation within the country. AirBnB is commonly used to help travellers find great accommodation all around the world. Refugees Welcome is a great platform which allows residents to list spare rooms within the country and allows refugees to find suitable accommodation for themselves.

Technology is playing a big part in helping the Syrian refugees and migrants communicate, navigate and finding suitable accommodation whilst escaping the troubles in their native country. Smartphones are not a luxury, they are a lifeline…

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